Política de cancelación y reembolso

All Nitro activities are fully refundable, up to 24 hours before your activity. You will receive a full refund of the price of the activity:

• If you cancel a reservation 24 hours before the start of the activity for any reason. Please note that you will not receive a refund if you do not cancel the activity and do not show up. In addition, the time is calculated according to the time zone of the activity;
• If the Guide cancels the tour;
• If you are unable to complete the tour due to an unforeseen event that is beyond your control ("Unforeseen Events").

Refunds will be returned to the original payment method used to make the reservation. Depending on the bank's processing time, it may take 30 business days for refunds to be reflected in your bank account or card balance.

All cancellations must be initiated by contacting Nitro Koh Tao Support via:

Send an email to: nitrodivecenter@gmail.com

Phone (+66) 0937477265